Frequently Asked Questions

Archive 2023-2024

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Am I Eligible to Enroll in the Student Health Insurance Plan?

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Online Enrollment Periods

Fall - 06/16/2023 - 09/18/2023

Spring - 11/01/2023 - 02/09/2024

Online Enrollment

Online Enrollment Guide

Continuation Insurance

Students with a Qualifying Life Event

UT Gap Coverage

Waiver

Waiver Periods

Fall - 06/16/2023 - 08/08/2023

Spring - 11/01/2023 - 02/09/2024

DOMESTIC STUDENTS: WAIVER CRITERIA BELOW:

All domestic students are automatically enrolled in and charged for the UT System Student Health Insurance Plan (SHIP) unless a waiver is submitted and approved. Students holding comparable coverage may be eligible to waive enrollment in the UT SHIP.

To be eligible for a waiver of enrollment in the UT SHIP, the University requires that students provide evidence of other comparable health coverage. Please be advised that the waiver request will be reviewed and verified active with the insurance carrier. Notification of acceptance or rejection of this request will be sent to your email within seven business days.

Waiver requests MUST be submitted no later than February 9, 2024 to be considered.

Health Care Coverage is coverage provided through a Patient Protection and the Affordable Care Act (PPACA) compliant individual or employer health plan that meets the minimum federal requirements.

  1. a) Such a plan must provide coverage that, at a minimum:
  2. Provides the Essential Minimum Benefits required by the PPACA with no annual limits;
  3. Contains no exclusions for pre-existing conditions;

iii. Covers 100% of Preventive Care as defined by the PPACA;   

  1. Imposes a deductible that does not exceed $500 per accident or illness;
  2. Imposes no provisions for co-insurance that exceed 25% of the covered benefits per accident or illness; and
  3. Is underwritten by an insurance carrier that meets the requirement of 22 CFR 62.14(d)(1) or offered or underwritten by a federally qualified HMO or competitive Medical Plan as determined by the US Department of Health and Human Services.

Individual plans provided through the federal Health Insurance Marketplace (or “Exchange”) or a state Health Insurance Marketplace (or “Exchange”) provide coverage that meets the Health Care Coverage requirements of this policy.

Definitions

Essential Minimum Benefits: A comprehensive package of benefits and services that must be included in a PPACA compliant health care plan including:

  • Ambulatory patient services
  • Emergency services
  • Hospitalization (such as surgery)
  • Pregnancy, maternity, and newborn care (care for a mother and baby before and after the baby is born)
  • Mental health and substance use disorder services, including behavioral health treatment including counseling and psychotherapy)
  • Prescription drugs
  • Rehabilitative and habilitative services and devices
  • Laboratory services
  • Preventive and wellness services and chronic disease management

Preventative Care Medical care that must be offered to participants in health coverage with no out of pocket costs to the plan enrollee including:

  • Evidenced-based items or services that have in effect a rating of "A" or "B" in the current recommendations of the United States Preventive Services Task Force (USPSTF) with respect to the individual involved;
  • Immunizations for routine use in children, adolescents, and adults that have in effect a recommendation from the Advisory Committee on Immunization Practices (ACIP) of the Centers for Disease Control and Prevention (CDC) with respect to the individual involved;
  • If the participant is an infant, child, or adolescent, evidence-informed preventive care and screenings provided for in the comprehensive guidelines supported by the Health Resources and Services Administration (HRSA); and
  • If the participant is a women, evidence-informed preventive care and screening provided for in comprehensive guidelines supported by HRSA, to the extent not already included in certain recommendations of the USPSTF.

Short Term Limited Duration Plans Health insurance coverage provided pursuant to a contract with an issuer that has an expiration date specified in the contract (taking into account any extensions that may be elected by the policyholder without the issuer’s consent) that is less than 12 months after the original effective date of the contract. Such plans include policies for foreign students studying for only one or two semesters in the U.S.

Claims

View Claims Online

Access Medical, Dental, Prescription, and International* Claim Forms

Should any Health Science Student experience a needlestick exposure, please complete and submit Needle Stick Claim Form to BCBSTX in a timely manner to ensure benefit is covered at 100%.

Needle Stick Claim Form

*International Claim Form is used to submit claims for benefits for covered services received outside the United States

Parent Information

Regulatory Notices

Enhanced Products

Optional Dental Coverage

Optional Vision Coverage

This service is not administered by Academic HealthPlans.

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX  75266-0044
1 (855) 267-0214
BCBS Customer Service
1 (800) 581-0368
24/7 Nurseline
1 (855) 267-0214
Dental Customer Service

BAM Internet Help Desk

If you have any questions about BAM, please call the Internet Help Desk at 1 (888) 706-0583.
The Internet Help Desk is available 24 hours a day, 7 days a week.

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected

24/7 Nurseline